Frequently Asked Questions

Archive 2023-2024

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Additional Resources

Account Information

COVID-19 Resources

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Required to Enroll in the Student Health Insurance Plan?

Open Enrollment Periods

Online Enrollment

Online Enrollment Guide

Voluntary Enrollment for Eligible Student & Scholar Groups

Students with a Qualifying Event

Waiver

The waiver deadline ended 02/15/2024. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected