Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Academic Emergency Services (AES)

Students With a Qualifying Life Event

Waiver

The waiver deadline ended 02/15/2023. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Dental Enrollment with Vision Option

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-437-6535
Aetna Customer Service

Aetna Dental Direct Plan

Aetna Vision Plan

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected